No upfront website design deposit. See the site before payment. A 90-day money-back guarantee after that.
ZenMasterWorks builds your complete website before you pay. There is no upfront design deposit. You review the finished website, request any agreed revisions, and pay only after you're satisfied. After your website is deployed, you're also covered by a 90-day Buyer's Remorse Guarantee — if you decide the service wasn't the right fit during that period, you may request a refund.
The short version
Most web design studios ask for a deposit before they've built anything. This one doesn't. You see the actual, working website before a dollar changes hands, and even after you pay and launch, you still have 90 days to decide it wasn't right and get your money back. Two separate protections, not one rebranded as two.
Build first, review it, pay only if you keep it
We build the complete website
Full design and build, live and working — not a mockup, not a homepage-only preview. No payment requested to start.
You review it on your own devices
See the website before payment, on your own phone and computer, exactly as a visitor would. Request any agreed revisions before you decide anything.
You pay only after you're satisfied
If it's not the right fit, walk away — no invoice. If you approve it, one flat fee, agreed before you pay it.
The 90-day Buyer's Remorse Guarantee
The build-first review covers the site itself. The 90-day guarantee covers something different: how you feel about the decision after it's live. Buyer's remorse is a real, ordinary feeling that has nothing to do with whether the work was good — so it gets its own, separate window.
- The 90-day window starts on the website's launch date
- A refund request needs to be made within that 90-day window
- This guarantee is separate from and in addition to the build-first, pay-only-if-satisfied review — it doesn't replace it
- To request a refund, contact ari@zenmasterworks.com or call 1-844-ZEN-0018
Two guarantees, not one repeated twice
The build-first review removes the risk of paying for a website you haven't seen. The 90-day guarantee removes a different risk entirely — that the site is genuinely good, but it still turns out not to be the right fit for the business, a possibility no amount of pre-payment review can fully rule out. This offer, like the build-first guarantee it extends, is publicly posted and dated, not just copy on this page.
Worth saying plainly: ZenMasterWorks is a solo-operator studio, about a month old as of this writing, with formal business registration completing August 14, 2026. There isn't yet a backlog of completed projects to draw named customer case studies from. Rather than publish anything that isn't independently verifiable, this page states the guarantee's real terms and links to the dated public offer instead — and real case studies will be added here as real projects complete, the same "receipts, not vibes" standard applied to every other claim on this site.
Common questions
Is this really web design pay after approval?
Yes. ZenMasterWorks builds the complete website first, live and working, before asking for payment. You review the finished website on your own devices, request any agreed revisions, and pay only after you approve it.
Is there really no upfront website design deposit?
Correct — no deposit, no down payment, no retainer to begin. The offer itself is publicly posted and dated, not just marketing copy on this page.
What is the 90-day website money-back guarantee?
After your website is deployed and you've paid, you're covered by a 90-day Buyer's Remorse Guarantee. If you decide within 90 days of launch that the service wasn't the right fit, you may request a refund.
Does the refund guarantee have conditions?
The 90-day window runs from the site's launch date, and the request needs to come within that window. Full terms are stated on this page rather than buried in a separate contract.
Ready to see it before you pay for it?
Tell us about your business, and we'll start designing and building — no payment due now, and nothing due later unless you're happy with the result, for a full 90 days after launch.
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